MBS ACCOUNTING SERVICES PTY LTD
SERVICES PROVIDED TERMS AND CONDITIONS
1. SUPPORT SERVICES
1.1. Refer to your SLA annexure to confirm which support services you qualify for as they are limited to client specific packages.
2. VALUE ADDED SERVICES
2.1.1. These services are provided on an urgent basis to local clients within a specific radius, however this is charged according to the companies rates quoted.
2.2.1. These services are provided on an urgent basis to local clients within a specific radius, however this is charged according to the companies rates quoted.
3. E-FILING REGISTRATION
3.1. You are loaded either as an induvial or as a company under MBS ACCOUNTING SERVICES profile onto E-Filing and consent to have MBS assist with your status and compliance check- This is an optional service which is offered as a value add with no additional cost or charge included in the overall package provided. Should you not utilise this service no discount or deduction will be applicable. (This does not apply to late estates)
Should a client be loaded onto MBS and then request the profile within the first 6 months without MBS Accounting Services assisting and providing any further professional service to the client an admin charge of R300 will be billed and raised to the clients account.
4. BUSINESS BANK ACCOUNT- (SELECTED PARTNERS)
4.1. This is an optional service which is offered as a value add with no additional cost or charge included in the overall package provided. Should you not utilise this service no discount or deduction will be applicable.
5. MONTH TO MONTH-AGREEMENT
5.1. This agreement is a month to month agreement which is signed as an agreement entered into between the client and service provider being MBS Accounting Services based on a package tailor made to suit the needs of the client. All contracts are payable monthly with 1 month in advance by no later than the 7th of every month, no exceptions will be entertained for whatsoever reason.
6. FREE CONSULTATION
6.1. Free consultation applies to people/potential clients who consult with a professional, should the client, after the consultation is conducted, end up staying with MBS Accounting Services as a monthly client and sign a service level agreement (Month to Month) for no less than 3 months, a credit will be allocated to their account for the first consultation however this is payable and charged upfront.
NOTE: Should you consult with a professional however after the consultation is conducted and NOT become a client of MBS Accounting Services- The amount which was paid upfront will not be refunded in order to cover the costs of your time spent with the professional and gaining advice.
7. RECRUITMENT SERVICES
7.1. Referral to a third party company which can assist in a very short space of time and cover all governance and compliance requirements whilst assisting you with your HR needs
8. IMPORT AND EXPORT SERVICE
8.1. Referral to a third party company which can assist in a very short space of time and cover all governance and compliance requirements whilst assisting you with your international needs.
9. SECTION 23 COMPANIES
9.1. Referral to a third party company which can assist in a very short space of time and cover all governance and compliance requirements whilst assisting you with your international needs.
10.1. Referral to a third party company which can assist in a very short space of time and cover all governance and compliance requirements whilst assisting you with your international needs.
11. PAYMENT TERMS AND OPTIONS
MBS Accounting Services provide 2 options for our clients.
11.1.1. Payment upfront-
Quote Acceptance basis MBS Will Quote, You Accept & Pay-Work will proceed once payment is received.
11.1.2. Debit order
Service level agreement/payment arrangement “MBS and “Client” Agree to a monthly amount together with a tailor made service package suitable to your every need thereafter your account is debited and can be adjusted accordingly as and when your needs change.”
NOTE: MBS Accounting Services does not and will not work on a “do now” & “pay later” billing mechanism.
12. CANCELLATION OR TERMINATION OF SERVICES
12.1. MBS uses a very unique billing mechanism to make it more cost effective for our clients and for this reason should any billing incur and be included in the monthly amount for any services- the client will be held liable for any outstanding monies owed for the billing mechanism used over the remaining period of the 9-12 months used to spread out the expense to cover all costs incurred to the point of current and all of which has been completed at that point to date. Should the Annual Financial statements and the company tax return or other services be completed at the time of termination the client will be responsible for a final settlement payment of these items.
12.1.1. Should the contract seize to exist, all outstanding monies due, become payable immediately.
12.1.2. No records, data or access to information will be transferred, sent, granted nor passed to the client until such time that all outstanding accounts are settled in full.
13. PAYMENT OPTIONS
13.1. Upfront Retainer-Pay as you use option
With this option you are quoted first. Should you accept in writing-i.e. over email and give us the go ahead, we do the work and take it off the account. You will be invoiced each month and receive a statement with a time sheet and allocations for a full breakdown –the balance cannot be less than 45% of the Upfront Retainer Option.
To be discussed with client in more detail based on your service requirements
14. MONTHLY DEBIT ORDER.
14.1. Covers fees as agreed to in the SLA over a 9-12 month period, should any other services require on a ADHOC basis this is quoted and billed separate to the SLA.
14.2. Please note should any future billing occur in your pricing structure and include delivery of future services-a buyout option is then automatically set in place-no transfer of data, information etc. will be initiated until such time that thee account is up to date in full.
14.3. Please note: Should your debit order bounce 3 times during a financial year you will automatically be switched over to an upfront retainer pay as you use option.
14.4. Certain services are charged upfront and are once off.
Please note that we are partnered with accountability and should you not pay our account yourself and your business will be listed and further action can and will be taken against you and all costs incurred will be billed to your account.
16. PACKAGES AND PRICING
Please note that no package will be discounted and or if any discount is granted it will appear on a quoted option rather than any package option which is of course signed off by senior management.
17. TURN AROUND TIMES – REGISTRATIONS
CIPC 3-21 Business Days
COID 6 to18 Months
VAT 5 Months
PAYE 3 to 21 Working Days
UIF 1 to 2 Months
SDL 1 to 2 Months
UIF Labour 2 to 3 Months
18. Monthly Services
Monthly Retainer and/or Debit order.
19. ACCESS TO INFORMATION
Access to your information is subject to your account being up to date and all in order according to your payment plan, service offering and delivery.
20. SERVICE DELIVERY
No Service will be provided to any client prior to the account being up to date and or if any payments are outstanding- once all is in order-service delivery will commence immediately.
21. V.A.T. REGISTRATION
V.A.T. registration which is bundled into a package and purchased as such only covers the V.A.T. 101/Rav01 submission process.
NOTE: This package does not include MBS meeting with SARS, updating the public officer or banking details, should you require MBS to carry out these functions on your behalf, you will be quoted and billed accordingly over and above your normal package fee.
Please note: Any referral service offered, MBS is not responsible for time delivery or costs incurred and due to the nature of our business MBS will not be liable for any costs incurred by any 3rd party service provider or be held liable for their delivery of service nor their time restraints, requirements etc.